The Process

The iMap Process is designed to get to the heart of what your organisation needs and develop custom solutions, based around the Dale Carnegie Training Methods, for those needs. We follow a 5 step process as follows:

iMap_transparent1. INTENT

Your organisation's strategic vision - the "should be" as opposed to the "as is".


A strategic conversation with you to understand where the operation is today, where you want to take it, and what needs to change to get there.


Through assessments, surveys, and a unique BID process, determine the alignment around the vision, competency gaps that need to be closed and attitudes that undermine change.


Design interventions that support your strategic intent, provide measurable results, map directly to the competencies needed to power the strategic intent, blend competency development with attitudinal change, and align emotional intelligence with corporate


Ingrain long-term behaviour change and gain emotional and intellectual engagement with corporate objectives.

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